Shipping Policy

DISCLAIMER

When you decide to purchase ANACONDA XL or related products, your order will be automatically shipped after you’ve filled in the order form and your payment is confirmed. You will receive an email within 24 to 48 hours with your shipping tracking ID and a personalized link that allows you to check your shipment anytime you like; We’re also working to deploy a Digital Customer Service Representative powered by Cognigy AI, to help you track, receive updates, cancel, order, or find information about the product. After receiving this email, you can rest assured, as your order is on its way to you and will be delivered to the address you have provided us as soon as possible, as our trusted shipping partner guarantees. We’ll make sure that you only receive premium quality products, as your health and satisfaction with our supplements is our goal and business identity. If, at any time, you have any questions, simply let us know by writing us an email to this address: support@supplementalchemy.com

Data Disclaimer and Territories

Delivery Address	Shipping Fee	Shipping Time
United States	FREE	5 -7 working days
Canada	$14.95	10 -15 working days
UK and Ireland	$17.95	10 -15 working days
Australia and New Zealand	$17.95	10 -15 working days

FAQ's About Shipping

Here is a list of the most frequently asked questions regarding the shipping policy and the order status. Please go through them, as they should help you find the answer to your inquiries in no time.

1. Where can I receive my order?

We will deliver your ordered products wherever you want! Input any physical address, either home or at work, and we’ll ship discreetly to that address!

2. Can the billing address be different than the shipping address?

The short answer is YES. You can order for a friend, as a gift; Or even as a prank. you put the address and we’ll ship it there. To reduce fraud however, we ask that the billing address match your method of payment as we use KYC and AVS checks along with CVV matching of the card data.

3. How long will it take before my order arrives?

Most of our customers in the US, receive domestic packages, within 5-7 business days after the order has been verified in our warehouse, and payment has cleared. If you’ve ordered special offer upsell products, additional items, or have accepted secondary complimentary offerings that originate from third-party suppliers, this may take an extra business day to fulfill.

Orders being shipped to Canada will arrive 7-10 business days, and International orders typically arrive between 10-24 business days, depending on how remote your location is.

4. How much do I pay for the delivery service?

Shipping within the U.S. is completely FREE! International Shipping rates will be in addition to the package you purchase, and will vary depending on your location.

5. Can I track my order / check the status of my order?

Yes, you can! In maximum 48 hours after you order, all working days of the week, you will receive an email with your shipping / tracking ID and a link to track the item. Click on that link to check on the status of your order anytime you want. If you want our chatbot AI to assist you with keeping track of your order, click to visit our website at: https://support.supplementalchemy.com/

6. I accidentally placed my order with an incorrect shipping address. What should I do?

First, Don’t panic, Don’t panic!! If you realize you have accidently ordered to an incorrect shipping address, email us as soon as possible, in order for us to make the proper changes, so that you can receive your products on time. You can find us any day of the week online, at support@supplementalchemy.com. OR, you can communicate with our chat bot at https://support.supplementalchemy.com/ And mention you’d like to change the shipping address!

7. I need more information about the product or the shipping process. Whom should I contact?

You can visit: https://support.supplementalchemy.com/. Leave a voice mail by phone: ‪(818) 254-9540‬ or leave us an E-mail: support@supplementalchemy.com

100% MONEY BACK GUARANTEE / REFUND POLICY: This product is backed by a 100% money back guarantee for 30 full days from your original purchase. If you’re not completely satisfied with this product, your results or your experience in the first 30 days from your purchase simply let us know by dropping us an email, leaving a voicemail, or using our Easy Cancel AI Chat and we’ll give you a full refund within 48 hours of the product(s) being returned. That’s right, simply return the product, less shipping and handling to:

ANACONDA XL
Returns Department
675 N. 2800 W, #101
Lindon, UT 84042

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